CPS ENERGY MAKING PROGRESS ON RESTORING POWER TO CUSTOMERS AFFECTED BY STORMS (UPDATE AS OF 5P.M.)
June 29, 2022 (SAN ANTONIO) – CPS Energy crews continue to work safely and quickly to restore power to customers impacted by a storm system that produced 4,600 lightning strikes and some strong wind gusts on Tuesday, June 28. The storm brought down nearly 70 power lines as it swept through the utility’s service area. As of 5 p.m., there are 45 outages affecting 577 customers. The current estimated time of restoration for all outages is late tonight, possibly into early morning as crews work to repair damage affecting smaller outages at individual locations after restoring larger outages.
CPS Energy is communicating directly with customers who are without power through automated phone calls and the Customer Response Unit (CRU) team will remain in various areas of the community that are still experiencing outages. The team is providing access for customers to power devices and to receive cool refreshments.
CPS Energy is reminding customers of the following tips as the utility works to restore power:
- Please stay away from downed power lines and report them to CPS Energy at 210-353-4357 (HELP). Do NOT attempt to move or drive over the lines. Treat them as if they are live. Even in an outage, power lines may still have electricity running through them.
- If your neighbors have power and you do not, check your breakers. Tripped breakers account for about 20% of our service calls
- For more information on power restoration,watch this video.
Customers are encouraged to visit the CPS Energy Outage Map and monitor updates via the utility’s social media channels.
About CPS Energy
Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to more than 884,811 electric and 366,709 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.