For media interviews or media inquiries:
Call (210) 353-2344; an on-call rep is available 24/7/365
For blog questions, comments or suggestions:
To learn more about CPS Energy or to pay your bill:
For questions about your bill or service:
by email: [email protected].
by phone:
- Service problems or electric/gas emergencies: (210) 353-HELP (4357), 24/7
- Billing or service issues: (210) 353-2222, M-F, 8 a.m.- 7 p.m. and Sat 8 a.m. – 5 p.m.
- Toll-free: (800) 870-1006
- Hearing-impaired customers: (210) 353-2224
- Human Resources and employment verification: (210) 353-4636
For Speaker’s Team, energy efficiency or STEM presentations (middle and high schools ONLY):
Call (210) 353-TALK (8255) or email [email protected]