News Releases


May 26, 2022 (SAN ANTONIO) – CPS Energy’s offices, customer service centers, and the call center will be closed on Memorial Day, Monday, May 30, 2022. Offices will reopen Tuesday, May 31, with customer payment centers resuming operations at 7:45 a.m.

During the holiday, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account at anytime, including holidays. By using Manage My Account, customers can take care of the following services:

  • start/stop/transfer service,
  • make payment arrangements,
  • set up a payment plan, and
  • update contact info and mailing address, and other options.

The Memorial Day weekend also marks the annual Texas Energy Star Sales Tax Holiday, which starts on Saturday, May 28 and ends at midnight on Monday, May 30. The following list of appliances and household equipment will be tax-free, whether buying, renting or leasing the qualifying ENERGY STAR-labeled items:  

  • Air conditioners (with a sales price of $6,000 or less)
  • Refrigerators (with a sales price of $2,000 or less)
  • Ceiling fans
  • Incandescent and fluorescent light bulbs
  • Clothes washers
  • Dishwashers
  • Dehumidifiers

There is no limit on the number of qualifying items or need to supply an exemption certificate to purchase items tax-free.

CPS Energy encourages customers to take advantage of the Energy Star Sales Tax Holiday to save money on their purchase and potentially on their energy bills by increasing their energy efficiency. For more information about the sales tax holiday, click here.  


About CPS Energy

Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to more than 884,811 electric and 366,709 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.

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