6 P.M. UPDATE
April 21, 2023, 6 p.m. (SAN ANTONIO) – CPS Energy crews are working to restore 208 outages impacting 832 customers this afternoon. The two severe storms that moved through the CPS Energy service area last night caused damages throughout the community.
The first storm entered the CPS Energy service area at around 5 p.m. on Thursday. Between then and 9 p.m., about 4,700 lightning strikes were recorded. The second storm entered around 10:30 p.m. and between then at 2 a.m. this morning, there were 3,400 lightning strikes recorded. There were more than 8,000 lightning strikes recorded during these two storms.
Crews have continued to work throughout the day to restore outages. The focus started with crews working outages that impacted the largest number of customers and then moved towards restoring smaller outages. There are currently 22 downed wires that crews are working to repair, bringing the total of downed wires during the storm to 112.
The current estimated time of restoration for the remaining outages is Saturday. Customers still in an outage will be contacted directly with updates and should consider alternate arrangements if their power is not back on this evening. CPS Energy’s Customer Response Unit has been in the areas with the longest outages to check on customers. CPS Energy asks that customers ensure gates are not locked so that crews have access to make the repairs needed.
Please avoid downed power lines and report them to CPS Energy at 210-353-4357 (HELP). Do NOT attempt to move or drive over the lines. Treat all wires as if they are live. Power lines may still have electricity running through them even in an outage. As a reminder, please Move Over Slow Down as you see crews working on the side of the road for both driver and crew safety.
CPS Energy thanks customers for their patience. Please continue to monitor the outage map for active outage information.
About CPS Energy
Established in 1860, CPS Energy is the nation’s largest community-owned provider of electric and natural gas services. We provide safe, reliable, and competitively priced services to 907,526 electric and 373,998 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities while generating $9 billion in revenue for the City of San Antonio over the last 80 years. Our Vision 2027 strategic plan is designed to guide CPS Energy through rapid transformational change in our city. As a trusted and reliable community partner, we continuously focus on job creation, economic development, and educational investment. We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism, our community engagement efforts and programs aimed at bringing value and assistance to our customers.