People First Archives - CPS Energy Newsroom

Update your emergency contact info to help us help you

August 26, 2021August 26, 2021 Trace Levos 10253 Views CPS Energy, customer outreach, customer service, Emergency contact, People First min read

Update emergency contact information in your CPS Energy account to send messages to a designated phone number in the event of an emergency.

Blog

CORE: One year, over 80,000 customer calls and $29 million later

July 7, 2021July 8, 2021 Trace Levos 14918 Views CORE, CPS Energy, customer outreach, customer service, People First min read

As you start reading this blog, we have a favor to ask. As a matter of fact, we’re going to

News Releases

CPS ENERGY DESIGNATED 2020 CUSTOMER CHAMPION FOR 4TH CONSECUTIVE YEAR AND 6TH TIME SINCE 2014

January 5, 2021January 7, 2021 Dana C Sotoodeh 5951 Views CPS Energy, Escalent, People First min read

SAN ANTONIO, Texas– ( January 5, 2021) – Escalent, a top human behavior and analytics firm, designated CPS Energy as a

Photo of a CPS Energy Energy advisor in interview

Blog

Customer Outreach Resource Effort (C.O.R.E.) Program’s Work Highlighted

September 28, 2020September 28, 2020 Melissa Sorola 7146 Views call center, CPS Energy, customer service, People First min read

CPS Energy’s dedicated Customer Engagement team of Energy Advisors have been proactively reaching out to customers to remind them about

CPS Energy Hybrid trucks getting serviced

Blog

CPS Energy Fleet Ranked #12 Green Fleet in North America

September 24, 2020September 26, 2020 Trace Levos 6518 Views Clean Energy, CPS Energy, environment, fleet, People First min read

The team was also excited to see the company’s fleet continue to rise in the Green Fleet Awards rankings for yet another year. CPS Energy ranked 45th in 2017, 31st in 2018, and 28th in 2019.

Illustration of CPS Energy's New Headquarters

Blog

CPS Energy Makes Move to New Headquarters on McCullough

September 23, 2020June 10, 2021 Trace Levos 30302 Views CPS Energy, headquarters, McCullough Avenue, People First min read

The first CPS Energy employees are officially moving to the utility’s new headquarters at 500 McCullough Avenue. While we will dearly miss our old home on Navarro Street, our big move signals a new era for us and the community we’ve loyally served for 160 years.

Cooperhead snakes found in yard by CPS Energy Meterman

Blog

Is there a snake in your boot?

August 19, 2020September 18, 2020 Pam Maris 16444 Views copperhead, coral snake, cottonmouth, People First, rattlesnake, SAFE, safety, Safety First, San Antonio, snake, Summer, World Photo Day, zero harm min read

Many CPS Energy employees wear boots and other personal protective equipment to stay safe on the job, but the most important safety tool in anyone’s belt is situational awareness. The best way to keep a snake out of your boots is to pay attention to your surroundings. Two