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Let us “fix” your bill with Budget Payment Plan
By Albert Cantu on March 24, 2015
Life at times can feel like a balancing act. Between work, family, and finances, it can sometimes be all too overwhelming. And, who likes to think about the budget?
We understand. That’s why we developed the Budget Payment Plan (BPP) to provide our customers some certainty when it comes to their monthly energy bill. It’s a plan where you know the exact amount to pay every month.
Here’s a quick look at how it works:
We add up the past 12 months of your energy bills and divide it by 12 to come out with an average. The average becomes the new “fixed” amount the customer will pay for the next 12 months. At the end of the 12-month period, customers either receive a credit if they used less energy than they paid for, or receive a bill for any additional usage.
That same energy use information for the previous 12 months is used to calculate a new average. The new monthly average could be lower or higher depending on the customer’s energy consumption. That new amount is then used to bill for the year going forward, with the process repeating itself every year on the customer’s BPP anniversary date.
If my average BPP amount is $150 every month, but my actual energy was only $140 each month then that’s a difference of $10 a month or a credit of $120 for that year! Then the following year the new average would be about $140.
On the opposite side, if my actual energy use is $160 then I used $10 more on average per month than the year before and I would be billed $120 at the end of my 12-month period. So, the more energy you use the higher your monthly bill average come the following year. Obviously, that would encourage you to be mindful of your energy use while on the BPP, motivating you to proactively use energy efficiency tips to better manage your bill.
Pat Banda, a CPS Energy representative for 18 years, has helped many of our customers get started on the Budget Payment Plan. “Over the years I have signed up hundreds of customers who have enjoyed being on the BPP. The fixed amount is perfect for them because they are either on a fixed income or they just prefer to know exactly what they need to pay without thinking about it. Most of our BPP customers have been on the plan for years!”
No more surprises
“If you don’t like the weather in San Antonio, just wait a few minutes.” It’s a popular quote because our area is known for wild weather that can change at a moment’s notice. Huge temperature swings, like those experienced this winter, can mean larger energy bills. Being on the Budget Payment Plan means you avoid sticker shock, especially when temperatures are all over the place (or cray cray!) Because of the known monthly bill amount, many also choose to be on AutoPay, eliminating one more bill to worry about taking care of monthly.
Is the BPP right for you? More than 32,000 customers say it’s perfect for them and have chosen the program. If you want to stop playing guessing games with your monthly energy bills, call customer service at 210-353-2222 and let them fix you up.