2016-17 Annual Report: Giving Our Customers More Options

By on August 15, 2017
customer response unit

Every day, CPS Energy is making it easier for customers to do business with us, from online options through Manage My Account to helpful information provided by the energy advisors in our call center.

Customers don’t always have to call or come by our walk-in centers for service. We take customer service to the streets with our Community Engagement team, Customer Response Unit (CRU) and our colorful mobile support center.

See how we’re offering more options for our customers on pages 12-15 of our 2016-17 Annual Report.

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