News Releases

CPS Energy urges customers to stay safe and prepared for strong winds and possible outages

According to the National Weather Service windy conditions are expected to arrive this afternoon through midnight behind a cold front that will dip temperatures down into the mid-30s. Winds are expected to sustain between 25 and 30 mph with frequent gusts up to 45 mph.

CPS Energy is encouraging customers to be prepared and to take precautions to keep their families and pets safe; as wind gusts could cause power outages and downed power lines.

“Strong winds can cause damage to our electrical infrastructure causing extended outages for our customers. We’re prepared and ready to assist customers,” said Rudy Garza, Sr. VP of Distribution Services & Operations.  “We’ll be monitoring the weather and our crews and equipment are ready to respond.”

CPS Energy is offering the following preparation and safety tips:

  • Immediately report unsafe situations involving downed power lines by calling 911, and CPS Energy at 210-353-HELP (4357)
  • Keep children and pets away from any downed power lines, treat every line on the ground as a live wire.
  • Charge cell phones, tablets and laptops ahead of any storm
  • Gather essential supplies needed during an outage, including flashlight, batteries, bottled water, medication and a first aid kit.

For additional safety tips, click here.

Customers can stay up-to-date on outages on Facebook and Twitter or online at . Customers can also report outages online or by calling 210-353-2222 and can sign up for Energy Alerts at through Manage My Account.

Established in 1860, CPS Energy is the nation’s largest public power, natural gas and electric company, providing safe, reliable, and competitively-priced service to 804,000 electric and 343,000 natural gas customers in San Antonio. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $7 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong Community partner, we are continuously focused on job creation, economic development and educational investment. Powered by our skilled employees, our investment in the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation. For more information, visit


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