CPS Energy to update community on Winter Preparedness in Nov. 9 Tele-Town Hall

Ongoing interactive series will focus on steps taken to prepare for the upcoming winter season and tips for customers

November 4, 2021 (SAN ANTONIO) – CPS Energy invites customers to virtually attend a tele-town hall on Tuesday, Nov. 9 from 6:30 – 7:30 p.m. discussing actions the energy company is taking to prepare for winter.The event will feature CPS Energy’s incoming Interim President & CEO, Rudy Garza; Chief Power, Sustainability, & Business Development Officer, Frank Almaraz; and Chief Grid Optimization & Resiliency Officer, Paul Barham.

Since February’s winter storm, CPS Energy has taken steps to prepare its power plants for freezing weather, improve its system that manages customer outages and enhance communications. The actions incorporate both proactive steps and efforts as a result of feedback from the City of San Antonio’s Committee on Emergency Preparedness and the Municipal Utilities Committee. 

“We understand our customers remain uneasy going into the winter season as a result of their experience during Winter Storm Uri,” said Rudy D. Garza, CPS Energy’s incoming Interim President & CEO. “This tele-town hall is an opportunity for our customers to hear directly from us on the improvements we have made and to address any questions or concerns our community may have about the winter season.”

Customers interested in participating in the tele-town hall can register on the CPS Energy website and can participate in either English or Spanish. Registered guests will receive a call before the tele-town hall program starts, and participants can listen on their phone or watch online.

CPS Energy launched the tele-town hall series in February 2021 and it is one of the ways the power company connects with its customers. The events engage the community in interactive conversation on topics such as the energy company’s Flexible PathSM strategy and a potential rate increase. Feedback is received through live comments and poll questions. Recordings of previous tele-town hall events are available at cpsenergy.com/townhall along with other informational materials such as recent presentations to the CPS Energy Board of Trustees and recordings of the Board meetings.

About CPS Energy

Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to more than 884,811 electric and 366,709 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. True to our People First philosophy, we are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.

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