CPS Energy’s offices, four customer service centers, and call center will be closed on Monday, January 20 for the federal and state Martin Luther King Jr. Day holiday. Any customer experiencing a natural gas or electric emergency can call 210-353-HELP (4357). Rural customers can call 1-800-870-1006 toll free.
The customer service centers, located at the following addresses, will resume their regular schedules of 8 a.m. to 7 p.m. on Tuesday, January 21.
7000 San Pedro
726 S.W. Military Drive
803 Castroville Road, Suite 406
Residential and commercial customers can conduct business with CPS Energy during holidays or anytime online and using mobile devices through Manage My Account. Bill payments; requests to start, stop or transfer services; and other service requests (residential; commercial) can all be made online.