News Releases


(San Antonio, TX) – February 4, 2020-  According to the National Weather Service, a cold front will bring wet weather and cooler temperatures to the area Tuesday through Thursday.  

To help customers manage their bill and save money, the utility offers these tips:

  • Keep your thermostat set between 68 – 70 degrees.
  • Keep doors and windows closed to minimize hot air from escaping the home.
  • Wear warm, comfortable clothing to help you stay warm indoors instead of adjusting the thermostat.
  • Run ceiling fans in reverse to help bring down warm air near the ceiling.
  • More energy savings tips can be found at

The following safety tips are also encouraged:

  • Roads may be slick – give yourself extra time for your commutes.
  • Never use a stove/oven as a space heater.
  • Test to verify you have working smoke alarms in every bedroom, outside each sleeping area, and on every level.
  • Test or install carbon monoxide alarms in a central location outside sleeping areas.
  • Keep flammable liquids and spray cans at least three feet from heating equipment.
  • When using a natural gas space heater, leave a window open a couple of inches for proper ventilation.
  • For additional safety tips, please visit:

CPS Energy is actively monitoring weather conditions and has started preparations by ensuring adequate supplies, resources and equipment are ready should customers experience a power outage.

In case of a power outage, follow these tips:

  • Report your outage online with your smart phone or tablet or by calling (210) 353-HELP (4357). 
  • Be prepared. Keep cell phones, flashlights, batteries and other important items available for an unexpected power outage. 
  • Stay away from downed power lines and report them to CPS Energy. Do NOT attempt to move or drive over the lines. Even in an outage, power lines may still have electricity running through them. 
  • Keep the refrigerator door closed as much as possible. Refrigerated food should be safe for up to 4 hours. 
  • Discard any perishable foods that have been above 40 °F for more than 2 hours. Visit the U.S. Food & Drug Administration website to learn how to keep food safe at
  • If your neighbors have power and you do not, check your breakers. 
  • Keep in mind that tripped breakers account for about 20% of our service calls.

Customers can stay informed by checking CPS Energy’s new outage map. Also, follow their Facebook and Twitter sites for status updates.

John Moreno

John is part of the Corporate Communications team at CPS Energy.

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