News Releases


Who:      CPS Energy

What:      In response to a cable being pulled and breaking a 90 ft utility pole, CPS Energy will close southbound lanes of WW White at I-10 to make repairs to the damaged pole that has resulted in low hanging wires. The closure is necessary to ensure the safety of those in the vicinity and to restore power to our customers that are affected by this damaged equipment.

  • Repairs are being made to our infrastructure that was damaged by a personal vehicle.
  • The line is de-energized and once all crews and specialized equipment arrive on site and prepare the area for a safe repair, it will take approximately 3-4 hours to complete. The east and west bound lanes of I-10 are expected to be shut down momentarily while crews work to raise the wire. 
  • For the safety of our customers, CPS Energy reminds customers to stay away from downed wires at all times. Customers should always assume that a fallen power line is live and should call CPS Energy and 911 immediately to report a fallen power line.
  • Motorists are asked to slow their speed and use caution through the affected area as utility crews work to make the repair. For additional safety tips, please visit or search for “safety” from our home page.
  • We appreciate everyone’s patience as we work to repair our equipment as quickly and safely as possible.

When:           Wednesday, April 11, 2019

                       Work to begin at approximately 7:30 p.m.

Where:          103 S. WW White at I-10

Stay informed. Follow our Facebook and Twitter sites for status updates.

Learn where outages are by refreshing our outage map regularly.
Customers can also report outages online at or by calling 210-353-HELP (4357) and can sign up for Energy Alerts at through Manage My Account.

Contact:        CPS Energy Corporate Communications, 210-353-2344


Established in 1860, CPS Energy is the nation’s largest public power, natural gas and electric company, providing safe, reliable, and competitively-priced service to 840,750 electric and 352,585 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $7 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development and educational investment. True to our People First philosophy, we are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.

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