Contact Us

For media interviews or media inquiries:

Call (210) 353-2344; an on-call rep is available 24/7/365

For blog questions, comments or suggestions:

Newsroom Administrator

To learn more about CPS Energy or to pay your bill:

www.cpsenergy.com

For questions about your bill or service:

by email: feedback@cpsenergy.com.

by phone:

  • Service problems or electric/gas emergencies: (210) 353-HELP (4357), 24/7
  • Billing or service issues: (210) 353-2222, M-F, 8 a.m.- 7 p.m. and Sat 8 a.m. – 5 p.m. (new, extended hours effective Oct. 14, 2013)
  • Toll-free: (800) 870-1006
  • Hearing-impaired customers: (210) 353-2224
  • Human Resources and employment verification: (210) 353-4636
  • Looking for a specific CPS Energy employee: (210) 353-2000

For Speaker’s Team, energy efficiency or STEM presentations (middle and high schools ONLY):

Call (210) 353-TALK (8255) or email cpsenergy@cpsenergy.com

Copyright © 2013, CPS Energy. All rights reserved.